All-in-one shop management software
Everything you need to help your automotive repair business excel.
Flexibly work from any device
 ImEX is cloud-based and
accessible on any device – mobile app, tablet, laptop, or desktop – anywhere and anytime with an internet connection.
Optimize how your staff works
Enable your team to work
smarter with real-time
production scheduling and job
tracking that boost efficiency
across your entire shop.
Increase productivity and scale with ease
Automate your workflows to
simplify repair management and
optimize operations – making it
easier to run, grow, and scale
your repair facility.
Improve your financial visibility
Quickly get deep insights into
your body shop operations,
including sales, purchases, and job costing.
PERFORMANCE DASHBOARD
Maximize Performance with a Clear Overview
- Stay on top of your finances and productivity with a clear, data-driven overview.
- Track progress, and identify key performance metrics in real time within the dashboard.
- Monitor revenue, production dollars, hours, and employee efficiency to keep your shop running smoothly.
- Use data to make informed decisions about your repair facility’s live operations.
Mobile MEDIA MANAGEMENT​
Document and Track Jobs by Phone​
- Cloud based media and document storage. Get everything organized and tied directly to the job record.
- Use ImEX mobile app to quickly upload photos and view claim information, repair lines and work notes.
- Keep your entire team updated so that you’re all on the same page.
- Track your jobs to ensure smooth workflow for timely vehicle delivery.
Run your Shop with Data that Matter
- Access detailed financial reports and workflow analytics.
- Make data-driven decisions about every aspect of your business.
- Identify trends, evaluate your shop’s performance, and plan for future growth.
- Comprehensive, real-time data that gives you actionable insights.
Visualize your Repair Process
- Streamline job management with a visual drag-and-drop production board.
- Track work status of every job in real-time for a clear overview of your shop’s progress.
- Filter repair orders by technician, reassign or adjust schedules on the fly for a balanced workload.
- Set custom alerts for overdue tasks, to avoid delays and always be on top of priority work.
Make Customer Communication Easy
- Communicate seamlessly and effectively with your customers with integrated SMS and email tools.
- Keep customers informed easily, and on schedule about anything they need to know.
- Reduce missed calls and voicemails with quick, clear updates that add transparency and build trust.
- Send and receive messages directly within ImEX to help foster customer relationships with easy interaction.
Simplify Payables and Reconciliation
- Get a firm grip on your business finances with robust payables management and reconciliation features.
- Monitor your credit memos for returned parts and avoid a potential source of losses.
- Diligently monitor important transactions, and protect your cash flow with our system.
- Streamline your whole financial process and keep a strong bottom line.
ImEX Also Comes With These Features
Automatic Estimate Import
Automatically import your estimates to ImEX from any major estimating system.
SMART Scheduling
Get the best date for a vehicle to arrive based on your shop's performance, capacity, and current work mix.
Digital Parts Ordering
Communicate with your vendors directly from your management system and ditch the phone call.
Technician Console
Integrated time cards and shift clock help you keep track of your employee performance.
Production Scheduling
Your production board, your way. Fully customizable and real-time in multiple formats.
Mobile Payments
Accept credit card payments directly in ImEX Online through our financial partners.
Custom Job Notifications
Enjoy full control over the updates you receive. Pick which activities you want to be notified about in real-time.
Courtesy Car Tracker
Easily manage your entire courtesy car fleet. Know which vehicle is assigned to which job and for how long.
Multi-Shop Compatible
Operate multiple facilities with ease by leveraging ImEX Online's MSO capability.
ImEX Online transformed how we run our shop. We’ve been able to improve our cycle times and profits while reducing our administrative overhead. I don’t know how we ever lived without it. It’s the best shop management software out there.
Johanna Zeisler
Bodyshop Manager
Frequently Asked Questions
Where is my data stored?
In accordance with federal and provincial Canadian law, all of your data is stored at a secure data center within Canada.
Do you offer MSO or group pricing?
We do offer specialized MSO and group pricing. Please reach out to our sales team for more information.
Is there a limit to the number of users or devices?
No! There are no limits to how many users or devices can use ImEX Online for your shop, or where they use it from.
Can I use my phone to upload pictures and videos to ImEX Online?
You absolutely can. ImEX Online is fully mobile compatible, and also offers a dedicated mobile app for a native experience.
What happens if I need help?
Just give us a shout! Your subscription to ImEX Online includes unlimited support from our Canada based staff. You can reach us via the support chat in ImEX Online, phone, or email.