ImEX Online logo

All-in-one shop management software

ImEX has you covered throughout your entire vehicle repair process. With a focus on automation and efficiency, ImEX makes you and your staff more efficient, meaning you make more money with the same resources.

Everything you need to help your automotive repair business excel.

Devices icon

Flexibly work from any device

 ImEX is cloud-based and
accessible on any device – mobile app, tablet, laptop, or desktop – anywhere and anytime with an internet connection.

Optimize how your staff works

Enable your team to work
smarter with real-time
production scheduling and job
tracking that boost efficiency
across your entire shop.

Car and money icon

Increase productivity and scale with ease

Automate your workflows to
simplify repair management and
optimize operations – making it
easier to run, grow, and scale
your repair facility.

Improve your financial visibility

 Quickly get deep insights into
your body shop operations,
including sales, purchases, and job costing.

PERFORMANCE DASHBOARD

Maximize Performance with a Clear Overview

  • Stay on top of your finances and productivity with a clear, data-driven overview.
  • Track progress, and identify key performance metrics in real time within the dashboard.
  • Monitor revenue, production dollars, hours, and employee efficiency to keep your shop running smoothly.
  • Use data to make informed decisions about your repair facility’s live operations.
Mobile MEDIA MANAGEMENT​

Document and Track Jobs by Phone​

  • Cloud based media and document storage. Get everything organized and tied directly to the job record.
  • Use ImEX mobile app to quickly upload photos and view claim information, repair lines and work notes.
  • Keep your entire team updated so that you’re all on the same page.
  • Track your jobs to ensure smooth workflow for timely vehicle delivery.
Examples of mobile app on two different devices
jOB COSTING & ANALYTICS

Run your Shop with Data that Matter

  • Access detailed financial reports and workflow analytics.
  • Make data-driven decisions about every aspect of your business.
  • Identify trends, evaluate your shop’s performance, and plan for future growth.
  • Comprehensive, real-time data that gives you actionable insights.
production WORKBOARD

Visualize your Repair Process

  • Streamline job management with a visual drag-and-drop production board.
  •  Track work status of every job in real-time for a clear overview of your shop’s progress.
  • Filter repair orders by technician, reassign or adjust schedules on the fly for a balanced workload.
  •  Set custom alerts for overdue tasks, to avoid delays and always be on top of priority work.
Production Board illustration
SMS illustration
INTEGRATED Communication

Make Customer Communication Easy

  • Communicate seamlessly and effectively with your customers with integrated SMS and email tools.
  • Keep customers informed easily, and on schedule about anything they need to know.
  • Reduce missed calls and voicemails with quick, clear updates that add transparency and build trust.
  •  Send and receive messages directly within ImEX to help foster customer relationships with easy interaction.
INTEGRATED ACCOUNTING

Simplify Payables and Reconciliation

  • Get a firm grip on your business finances with robust payables management and reconciliation features.
  • Monitor your credit memos for returned parts and avoid a potential source of losses.
  • Diligently monitor important transactions, and protect your cash flow with our system.
  • Streamline your whole financial process and keep a strong bottom line.
  • Post accounts receivable, accounts payable, and payments directly to QuickBooks Desktop, QuickBooks Online, PBS or CDK

ImEX Also Comes With These Features

Automatic Estimate Import

Automatically import your estimates to ImEX from any major estimating system.

SMART Scheduling

Get the best date for a vehicle to arrive based on your shop's performance, capacity, and current work mix.

Digital Parts Ordering

Communicate with your vendors directly from your management system and ditch the phone call.

Technician Console

Integrated time cards and shift clock help you keep track of your employee performance.

Production Scheduling

Your production board, your way. Fully customizable and real-time in multiple formats.

Mobile Payments

Accept credit card payments directly in ImEX Online through our financial partners.

Custom Job Notifications

Enjoy full control over the updates you receive. Pick which activities you want to be notified about in real-time.

Courtesy Car Tracker

Easily manage your entire courtesy car fleet. Know which vehicle is assigned to which job and for how long.

Multi-Shop Compatible

Operate multiple facilities with ease by leveraging ImEX Online's MSO capability.

ImEX Online transformed how we run our shop. We've been able to improve our cycle times and profits while reducing our administrative overhead. I don't know how we ever lived without it. It's the best shop management software out there.

Johanna Zeisler
Bodyshop Manager

Frequently Asked Questions

In accordance with federal and provincial Canadian law, all of your data is stored at a secure data center within Canada. 

We do offer specialized MSO and group pricing. Please reach out to our sales team for more information. 

No! There are no limits to how many users or devices can use ImEX Online for your shop, or where they use it from. 

You absolutely can. ImEX Online is fully mobile compatible, and also offers a dedicated mobile app for a native experience. 

Just give us a shout! Your subscription to ImEX Online includes unlimited support from our Canada based staff. You can reach us via the support chat in ImEX Online, phone, or email. 

Ready to get started?